Quote follow-up text template for IT support companies

Three texts, one per stage, written for IT support companies. Each fits one 160-character text with a real link. Swap in your name, the job and the reference.

Day 2

Hi Sam, Mill Lane IT. Any thoughts on the support proposal (ref Q-1042, £540 a month)? Happy to walk your director through it: (link)

Day 5

Hi Sam, Mill Lane IT again. Shall we go ahead with the managed it support? Book in or ask for a call: (link)

Day 10 (or send this one by email only)

Hi Sam, last message from Mill Lane IT about the managed it support. Still want it? (link)

Why this wording

Who you are in the first five words. A text from an unknown business name is deleted.
The reference is in it, because that is what the customer remembers. Not a quote number.
The price is in the day-2 text for a job this size; it is on the page the link opens either way.
One question. A link that answers with a tap.

For IT support companies in particular

Offer to present to the decision-maker; that is what the office manager needs from you.
Chase monthly proposals monthly: a pause-until-the-renewal is exactly right.

Example quote

Managed IT support, 12 users, £540. The support contract proposal went to the office manager, who passed it up, where it stopped.

Chase My Quote sends these in your name on day 2, day 5 and day 10, fills the fields in, shortens a long job line rather than send two texts, and stops when the customer answers. See it for IT support companies or start free.

More templates

The email templates · Templates by trade · The rules for texting customers in the UK