Terms of service

Last updated 2026-10-13. Between you (the business signing up) and CSN Autos Ltd, Wymondham, Norfolk.

Plain-English version. Each section says what it means in a sentence first, then the detail.

What you get

A service that sends follow-ups about your quotes, in your name, to customers you have quoted. We provide the app, the sending and the figures. You provide the quotes and the customers, and you are responsible for what is sent in your name.

What you promise

Paying

14 days free, no card. Then a monthly plan, charged in advance, cancel at any time in Settings. Credits reset monthly; bought credits last twelve months. Prices exclude VAT. We give 30 days' notice of a price change by email.

What we do not promise

That any customer will answer. That a text or email will arrive, where the number or address is wrong or the provider fails. We show you failures on the quote. We are not responsible for the content of a quote you drop in, nor for a reading you confirmed.

Fair use

Messages per day and quotes per day are capped per plan to protect everyone's deliverability. Abuse, spam or impersonation ends the account without refund.

Ending

You can close your account in Settings; everything is deleted. We can end an account for breach of these terms, and we will tell you why.

The rest

English law, English courts. Liability is limited to the fees you paid in the previous twelve months, except where the law does not allow a limit.