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Quote follow-up for window and door fitters
The quote was fine; the customer just wanted to "see what the big firms said". Chase My Quote follows up every quote by text and email, in your name, until the customer taps Yes or Call me.
Hi Sam,
Thanks for asking us for a quote. Are you still thinking about the six windows and a front door, upvc? Let us know below and we will take it from there.
Your business
01953 000000
Why quotes go quiet for window and door fitters
- The national firms chase hard with a "this week only" price, and the local firm never follows up at all.
- Windows are bought once in twenty years, so the customer has no idea what normal is and dithers.
- The decision waits for a mortgage, a sale, or a parent.
None of those is a no. A reminder on day 2 and day 5, from your business, in plain words, brings some of them back. The customer who was always going to say yes gets an easy button to say it.
The text we would send for you
165 characters with a real link: one text. More wording for window and door fitters.
Two things we have learned chasing for window and door fitters
- Tell them how long the price holds. The national firms use pressure; you can use certainty.
- Follow up without the discount. A price that drops when chased looks padded.
What it does for you
Drop in the quote you already sent
PDF, photo or screenshot from whatever you use. The customer, the job, the price and the job address are read for you.
Chases in working hours, in your name
Text and email on day 2, again on day 5, a last email on day 10. Never at the weekend, never on a bank holiday, never after an answer.
The answers come to you
Yes or Call me lands at the top of your list with the number, plus an email and a ping on your phone. Tap "I have called them" so the team knows.
Around 50 quotes chased for £19 a month.
- 6,000 credits a month
- Unlimited quotes by email only
- Every feature, every plan
- 15,000 credits a month
- Unlimited quotes by email only
- Every feature, every plan
- 40,000 credits a month
- Unlimited quotes by email only
- Every feature, every plan
No card to start. The trial comes with 600 credits, about 5 quotes. Top up any time: 5,000 credits for £15, with auto top-up if you want it. A text uses 50 credits, reading a dropped-in quote uses 20, emails use none. Cancel in Settings. Prices exclude VAT.
Questions window and door fitters ask
Will it annoy my customers?
Three messages over two weeks, in working hours, never on a bank holiday, and it stops the moment they answer. Every message carries a one-tap "stop" link. That is less than most garages and trades already do by phone, and politer.
Does it send in my name?
Yes. Emails show your business name and your logo, and replies go to your own address. Texts come from your business name. Customers never see Chase My Quote.
How do quotes get in?
Drop in the PDF, photo or screenshot of the quote you already sent, from any job system or from a notepad. Chase My Quote reads the customer, the job and the price. Or type the five boxes in.
What if the customer says no?
There is no "no" button, on purpose. If they tap nothing, the chase ends after the last message and the quote closes as gone cold. You can mark it lost. If they tap "Call me", you ring them.
Is it legal to text customers?
A follow-up about a quote the customer asked for is a service message to an existing enquiry, not marketing. Every text and email still carries a stop link, which is honoured at once and for good.
Does it work with my job system?
It sits beside whatever you use. There is nothing to connect: you drop the quote in or type it. Links into job systems and Xero are planned.
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