Following up a building quote without losing the job
Gently. Day 3 and day 10, leave the price out of the text, offer a conversation rather than a decision.
Building quotes are big, slow decisions. The customer is finding money, talking to a partner, maybe waiting on planning. A quick chase reads as pressure. A slow, polite one reads as a firm that is organised and still interested.
Ask to talk it through rather than to go ahead. Builders win jobs on the second conversation, where the customer asks the questions they were too shy to put in an email.
And when they say yes, ask for the deposit and the start date in the same breath.
Related: Follow-up templates. Chase My Quote runs this routine for any business, in your name: start 14 days free.
More questions
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