Should you discount a quote when following up?
No. A price that drops the moment they go quiet tells the customer the first price was padded, and teaches them to go quiet next time.
The national firms do this and it is why nobody trusts their first price. A small firm wins on being straight. Follow up with the same price, politely, and if the price is the problem the customer will say so when you ask "call me?".
If you want to give something, give certainty: "our price is fixed for 60 days", or a date.
A real exception is a genuine change: a cheaper part came in, the scope shrank. Then say why.
Related: How to follow up a quote without being pushy. Chase My Quote runs this routine for any business, in your name: start 14 days free.
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