How long should you wait before following up a quote?

Day 2 is the sweet spot for most trades. The customer has had a day to read the quote and a day to forget it. A short message on the second working day brings it back to the top of the pile while they still remember asking.

Faster for tyres, MOT failures and anything with a deadline: day 1 and day 3. Slower for big decisions like extensions and kitchens: day 3 and day 10, because a quick chase on a £38,000 job reads as pressure.

Count working days, not days. A quote sent on Friday should not be chased on Sunday.

More questions

• How many times should you follow up a quote?
• Should you follow up a quote by text or by email?
• What to say when a customer does not respond to a quote
• Is it pushy to follow up a quote?
• Why do customers ghost after a quote?
• A quote follow-up timeline that works
• A quote follow-up script for the phone
• A quote tracking spreadsheet, and what it will not do
• Quote follow-up software: what to look for
• Estimate follow-up email: wording that gets a reply
• What to do after sending a quote
• What is a good quote conversion rate?
• How to get customers to accept quotes faster
• Text message rules for businesses in the UK, in plain words
• How to ask customers for Google reviews after a job
• Quote follow-up for a small business with no office
• What to include in a quote follow-up
• Should you discount a quote when following up?
• Following up a quote on WhatsApp
• Garage estimate follow-up: the routine that fills the ramp
• Following up a building quote without losing the job
• Quote follow-up templates by trade
• Chasing quotes is not selling
• Automatic quote reminders: how they should behave
• A quote follow-up app for tradesmen
• Lost quotes: how to win some of them back
• The four numbers to watch on quote follow-up