Home › Guides › Questions

A quote follow-up timeline that works

Quote on day 0. Text and email on day 2. Again on day 5 with different wording. A last email on day 10. Close it on day 13 if nothing comes back.

Day 0: send the quote with the price in the body, not only in an attachment. Day 2: a short text and a short email, both asking the same question. Day 5: the same again, worded as "shall we go ahead?" rather than "are you still thinking?". Day 10: one email, "we will close this off unless you would like to go ahead". Day 13: closed, marked gone cold.

Working days only. Never before 9 or after 5.30, never on a bank holiday, never twice in one day, and stop the instant they answer.

For urgent work shorten it; for big decisions stretch it. The shape stays the same: two reminders and a close.

Related: How to follow up a quote without being pushy. Chase My Quote runs this routine for any business, in your name: start 14 days free.

More questions