The four numbers to watch on quote follow-up
Quotes sent, messages sent, customers answered, pounds won after a chase. Weekly.
Not conversion rate, not open rate, not anything with a percentage sign. Four plain counts, every Monday, and the direction they are moving.
Quotes sent tells you whether the front desk is putting them in. Messages sent tells you the system is running. Customers answered tells you the wording works. Pounds won after a chase tells you whether it is worth the fee.
Chase My Quote emails those four every Monday morning. Real counts; the only estimate is time saved, and it says so.
Related: Automated quote follow-up: how it works. Chase My Quote runs this routine for any business, in your name: start 14 days free.
More questions
- How many times should you follow up a quote?
- How long should you wait before following up a quote?
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- Why do customers ghost after a quote?
- A quote follow-up timeline that works
- A quote follow-up script for the phone
- A quote tracking spreadsheet, and what it will not do
- Quote follow-up software: what to look for
- Estimate follow-up email: wording that gets a reply
- What to do after sending a quote
- What is a good quote conversion rate?
- How to get customers to accept quotes faster
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- How to ask customers for Google reviews after a job
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- Should you discount a quote when following up?
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- Automatic quote reminders: how they should behave
- A quote follow-up app for tradesmen
- Lost quotes: how to win some of them back