Lost quotes: how to win some of them back
Drop in the last two months of quiet quotes and chase them on a short catch-up: one message, one last email. A few come back.
A pile of old quotes is not dead. Some customers never decided; some decided and forgot to tell you; some are still waiting for the money. A single polite message weeks later gets a surprising number of replies, because nobody else bothered.
Do not run the full three-message plan on an old quote; it reads oddly. One message, then one last email a week later, then close.
Chase My Quote does exactly that for any quote you drop in that is already past the plan: a two-message catch-up instead of the full routine.
Related: Why customers do not reply to quotes, and what to do about it. Chase My Quote runs this routine for any business, in your name: start 14 days free.
More questions
- How many times should you follow up a quote?
- How long should you wait before following up a quote?
- Should you follow up a quote by text or by email?
- What to say when a customer does not respond to a quote
- Is it pushy to follow up a quote?
- Why do customers ghost after a quote?
- A quote follow-up timeline that works
- A quote follow-up script for the phone
- A quote tracking spreadsheet, and what it will not do
- Quote follow-up software: what to look for
- Estimate follow-up email: wording that gets a reply
- What to do after sending a quote
- What is a good quote conversion rate?
- How to get customers to accept quotes faster
- Text message rules for businesses in the UK, in plain words
- How to ask customers for Google reviews after a job
- Quote follow-up for a small business with no office
- What to include in a quote follow-up
- Should you discount a quote when following up?
- Following up a quote on WhatsApp
- Garage estimate follow-up: the routine that fills the ramp
- Following up a building quote without losing the job
- Quote follow-up templates by trade
- Chasing quotes is not selling
- Automatic quote reminders: how they should behave
- A quote follow-up app for tradesmen
- The four numbers to watch on quote follow-up