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Following up a quote on WhatsApp

It works, and it has the same rules as texting: who you are, one question, a way to stop. The catch is that it needs a person and a phone.

WhatsApp is where many customers already are, and a follow-up there feels natural. Keep it as short as a text, with the job and the price, and an easy way to answer.

The drawbacks: it needs someone's phone and someone's time, the thread mixes with everything else, and there is no record for the business unless you use the business version properly.

Chase My Quote sends by text and email today. WhatsApp is on the list.

Related: Quote follow-up text messages: what to send and when. Chase My Quote runs this routine for any business, in your name: start 14 days free.

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